Thank you for shopping with Hadzam! Please read our shipping policy carefully so you know what to expect when placing your order.

Last Updated: September 2026

1. Free Shipping

We offer free shipping on all orders within the United States. No minimum order value required.

2. Order Processing Time

All orders are processed within 1–2 business days after your order is placed and payment is confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.

You will receive a confirmation email with tracking information once your order has shipped.

3. Shipping Timeframes

Once your order has been processed and shipped, estimated delivery times within the United States are:

  • Standard Shipping: 3–5 business days

Please note that delivery timeframes are estimates and not guaranteed. Actual delivery times may vary depending on your location and carrier conditions.

4. Shipping Carriers

We ship via multiple carriers including USPS, UPS, and FedEx. The carrier used for your order will be selected based on your location and the most efficient delivery option available at the time of shipment.

5. Shipping Confirmation & Tracking

Once your order ships, you will receive an email with your tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

6. Holiday & Peak Season Delays

During major holidays, sales events, or limited-edition product launches, processing and delivery times may be longer than usual. We appreciate your patience during these periods and will always do our best to keep you informed.

7. Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. Hadzam is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us immediately at info@hadzam.com — we will do our best to make corrections before the order ships, but we cannot guarantee changes can be made once the order is in processing.

8. Lost, Stolen, or Damaged Packages

Hadzam is not responsible for packages that are lost, stolen, or damaged after they have been confirmed as delivered by the carrier. If your tracking shows "Delivered" but you have not received your package, we recommend:

  • Checking with neighbors or building management.
  • Contacting the carrier directly with your tracking number.
  • Waiting 1–2 business days, as packages are sometimes marked delivered slightly before arrival.

If your package arrives damaged, please contact us within 7 days of delivery at info@hadzam.com with photos of the damaged item and packaging.

9. International Shipping

We currently only ship within the United States. We hope to offer international shipping in the future — stay tuned!

10. Contact Us

If you have any questions about your order or our shipping policy, please reach out to us:

Email: info@hadzam.com
Mail: Hadzam, 5 Annette Terrace, Lodi NJ 07644, United States